Terms of Website Use
2. Use of this Site
All materials, including images, text, illustrations, designs, icons, photographs, diagrams, programs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download, copy or print the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Parts Madness or its suppliers and protected by U.S. and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Parts Madness is a trademark of Parts Madness, Inc.
REPAIR MATERIALS, DOCUMENTS AND ADVICE: All of the repair information, advice, instructions, data, and other Troubleshooting materials are provided to you free of charge (collectively, the “Repair Materials”). As such, Parts Madness does not make any representations or warranties with respect to any Repair Materials or the results you will achieve through their use. Parts Madness DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR IN ANY COMMUNICATION WITH YOU OR OTHERWISE WITH RESPECT TO THE REPAIR MATERIALS.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 2.
You may not, without Parts Madness's prior express written permission, "mirror" any Contents or Repair Materials contained on this Website on any other server.
3. Site Security
Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation: (a) accessing data not intended for such user or logging onto a server or an account that the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Parts Madness will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Parts Madness on this Site and other than generally available third party web browsers (e.g., Internet Explorer, Google Chrome, Safari, etc.).
4. Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
5. Pricing Information
While Parts Madness strives to provide accurate product and pricing information, pricing, typographical or other errors may occur. Parts Madness cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error, Parts Madness shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Parts Madness may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Prices and availability are subject to change. In no case will Parts Madness charge you more than the listed price for an item without your consent.
6. Copyrights and Trademarks
Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Parts Madness, one of its affiliates or by third parties who have licensed their materials to Parts Madness and are protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this site is the exclusive property of Parts Madness and is also protected by U.S. and international copyright laws. Some diagrams on the Site are the property of the referenced manufacturer, such as Maytag or Whirlpool, etc.
Parts Madness and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials that appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Parts Madness's or any third party's intellectual property rights.
The Parts Madness logos and all related product and service names, design marks and slogans are the trademarks or service marks of Parts Madness. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Parts Madness's endorsement, sponsorship or recommendation of the third party, information, product or service.
Parts Madness is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party web sites, you do so entirely at your own risk.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 6.
7. User Reviews, Feedback, Submissions, Comments, Inventions
All reviews, comments, questions, feedback, postcards, suggestions, ideas, directions, instructions, and other submissions disclosed, submitted or offered to Parts Madness on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Parts Madness's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Parts Madness of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments.
Thus, Parts Madness will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Parts Madness will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.
Parts Madness is and shall be under no obligation: (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".
Parts Madness does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Parts Madness the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Parts Madness and its affiliates for all claims resulting from any Comments you submit.
Parts Madness and its affiliates take no responsibility and assume no liability for any Comments submitted or used by you or by any third party, or submitted by Parts Madness or its affiliates. You agree that your use of or reliance on any of the Comments shall be at your own risk.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 7.
You agree to defend, indemnify and hold harmless Parts Madness and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 8.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 10.
11. Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL Parts Madness OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY EXEMPLARY, PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE Parts Madness WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Parts Madness HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL Parts Madness BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 11.
13. Applicable Law
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 13.
14. Your Representations
You represent that you are not under any legal or other disability which limits your ability to comply with these Terms or to install and use the products you purchase with minimal risk of harm to you or others. You further represent that you are not purchasing the products for resale to others and will not do so without Parts Madness's prior written consent.
15. Terms and Conditions Related to "DIY Stories"
(A) All DIY Stories submitted to Parts Madness shall become the sole property of Parts Madness upon submission. DIY Story submitters assign, convey and transfer all copyrights (and all exclusive rights pertinent thereto, including, without limitation, all exclusive rights to all technologies now known or later developed to (i) reproduce, (ii) prepare derivative works of, (iii) distribute copies of, to the public by sale or other transfer of ownership or by rental or lease; and (iv) display publicly) and other intellectual property rights, including moral and artist’s rights, to Parts Madness, and grant permission for Parts Madness to display, exploit and/or use the submitted DIY Story, or any part thereof, for any purpose whatsoever, including marketing and promotion, and on and in any media whatsoever, including the Parts Madness website and other marketing materials. No consideration or payment of any kind shall be due to a DIY Story submitter or other third party related to the DIY Story from Parts Madness. By submitting a DIY Story, the DIY Story submitter agrees to indemnify and hold harmless Parts Madness, and its officers, employees, directors, principals, agents and affiliates, from and against any liability, costs, losses or damages, including reasonable attorneys’ fees, concerning any third party claims related to the DIY Story submitted by the DIY Story submitter. The DIY Story submitter represents and warrants that he or she has all rights, permissions and consents necessary to make the agreements set forth in these Terms and Conditions.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 15.
(B) The DIY Story Submitter grants permission to Parts Madness to conduct its own moderation process with respect to the submitted DIY Story, and to accept, reject, edit or modify the submitted DIY story as it sees fit. However, Parts Madness is not obligated to edit, modify or remove any DIY Story once submitted. Parts Madness does not guaranty that any submitted DIY Story will appear or be posted on the Parts Madness website.
(C) Parts Madness does not endorse anything within submitted DIY Story content. Submitted DIY Story content is not intended by Parts Madness to be replacement for professional advice. Viewers of Parts Madness’s website should use DIY Story content at their own risk and with caution.
(D) To protect the privacy of DIY Story submitters, Parts Madness will include only the following information in any DIY Story posted on Parts Madness’s website: submitter's first name; submitter's first initial of last name; submitter's city and state; product the submission is about; and the story content itself.
16. Dispute Resolution; Informal Resolution AND Formal Resolution By Arbitration/ Class Action Waiver
In order to expedite and control the cost of disputes, you and Parts Madness agree that any legal or equitable claim relating to use of Parts Madness Websites or use of any Parts Madness product (referred to as a “Claim”) will be resolved as follows:
1. Write a demand for Arbitration. The demand must include a description of the Claim and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.jamsadr.com.
2. Send three copies of the Demand for Arbitration, plus the appropriate filing fee to: JAMS [to your local JAMS office] or to JAMS, 555 West Fifth Street (Gas Company Tower), 32nd Floor, Los Angeles, CA 90013.
3. Send one copy of the Demand for Arbitration to the other party.
17. Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.
If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that arbitration can proceed on a class basis, then the disputes, claims or controversies will not be subject to arbitration and must be litigated in federal court located in Los Angeles County, California.
The terms of this provision will also apply to any claims asserted by you against any parent or affiliated company of Parts Madness to the extent that any such claims arise out of your access to, and/or use of the Site, and/or the provision of content, services, and/or technology on or through the Site.
18. Limited Time to File Claims:
You and Parts Madness agree that any Claim arising out of your use of any Parts Madness Website or application or claim regarding any Parts Madness product will be asserted within one (1) year after the Claim arises, or such Claim will be barred.
SEE SECTION 19 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 18.
19. Exclusions and Limitations; Consumer Protection Notice:
Notwithstanding the foregoing, nothing in this Section shall modify Subsection 16(B) (“Formal Resolution by Arbitration/Class Action Waiver”).
20. Social Media:
Live Chat Terms and Conditions
Users of this service are bound by these terms and conditions. Please read the terms and conditions before using this online chat service. By using this service, you agree to the terms and conditions. If you don’t agree to the terms and conditions, you may not use this service.
You are using this service to obtain advice related to installation of certain appliance parts within your home. You agree that you are accessing this service for a non-commercial nature, and that you voluntarily are requesting use of the service. You agree to assume the risk of accessing and using the service. Except for warranties which may not be disclaimed as a matter of law, Parts Madness makes no representations or warranties whatsoever, express or implied, including but not limited to representations or warranties regarding the accuracy or nature of the content of the service, completeness, availability, reliability, adequacy, results, fitness for a particular purpose, or that the service will be free from errors. You understand and acknowledge that your sole and exclusive remedy with respect to any defect in or dissatisfaction with the service is to cease use of the service. Parts Madness reserves the right to suspend or withdraw all or any part of the service at any time without notice or any liability to you.
Limitation of Liability; Indemnity
Parts Madness and its employees and agents are not responsible for and have no liability for actions taken by you or a third party with respect to use of or inability or failure to use the service or any information available on or through the service. In no event shall Parts Madness or any party involved in creating, producing, or delivering the service (or any part thereof) be liable for any direct, special, incidental, consequential, indirect, or other damages related to your or others’ use of the service, information provided through this service, whether based on warranty, contract, tort, or any other legal theory. You agree to indemnify and hold Parts Madness harmless for damages arising out of your use, improper use, or failure to use and/or access the service, including any information provided through this service, irrespective of whether the part you are installing was purchased from Parts Madness or any other third party.
The laws of the State of California, without regard to principles of conflict of laws, will govern these terms and any dispute that may arise between you and Parts Madness.